Terms

Our Terms and Conditions

SuperSoils.com is not responsible for damage beyond the curbline. It is up to the driver's discretion whether a load can be dumped in the requested location.

SuperSoils.com does not provide refunds for loads that could not be dumped due to blocked driveways, cars in the way etc. The cost of the material will be refunded less a 15% handling fee. The shipping fee is not refundable. We will send an email prior to delivery to remind you to make sure that there is access for the truck to dump the load.

Deliveries of sod will be done on the date scheduled. We do not control the order of deliveries. We will do our best to meet requested delivery times.

All dumping locations must be level, have at least 30' of overhead clearance that extends for at least 20' for the truck to be able to raise it's box and drive forward as the load is dumped. The trucks should not be driving over septic beds, underground tanks etc. Please make sure that these obstacles are not in the path of the truck. For more info please refer to our Delivery Disclaimer.

It is our goal that each load is delivered promptly and to the location selected. However when unable to we will be as close as possible. If you have an concerns about the viability of a location please select an alternate and contact us. SuperSoils is not responsible for any damage beyond the curb line. This includes but is not limited to damage caused by BINS or trucks to driveways, lawns etc.

We will try to meet any special request but there are circumstances beyond our control.

There will not be any "splitting" of loads between addresses.

The Contents and the Condition of all BINS are the customers responsibility. All contaminated materials will be returned to the customer without relief.

Thank you and please consider SuperSoils.com for your next project.


Delivery Disclaimer

We will try to place all loads where requested. There are physical limitations of the trucks delivering the materials that may not allow the load to be placed exactly where requested. SuperSoils is not responsible for any damage to property beyond the curb. This includes but is not limited to damage caused by BINS or trucks to driveways, lawns etc.

The area where the material is to dumped must be level, free of obstructions, have 30' of overhead clearance that extends for 20' to allow the truck to pull ahead as the load is dumped.

Loads will not be dumped under overhead wires.

There will not be any "splitting" of a load between addresses.

The Contents and the Condition of all BINS are the customers responsibility. All contaminated materials will be returned to the customer without relief.

Our goal is a satisfied customer. Please contact us if you have any questions about a delivery or location.


Please print the following as a full page.
This will help our drivers locate where to drop their deliveries:

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COVID-19 - WE'RE OPEN

SuperSoils will remain open during the COVID-19 crisis. Please read our update on business operations.

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